Retail
We are seeing a new generation of grocers that are finding self-service is part of the price of doing business. Customers are demanding that this technology be a part of their store experience.
Dennis Uhrich, IBM’s Retail Store Solutions![]()
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ScriptCenter offers customers a faster way to drop off and pick up their prescriptions, even when the pharmacy is closed. First-time customers undergo a simple one-time enrollment to create their unique ID and PIN. Following enrollment, ScriptCenter is as easy as an ATM. For customers who seek a pharmacy consultation after hours, the receipt includes a phone number to reach a pharmacist.
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Kiosks are fundamentally changing the way customers do business. Among retailers, we are seeing anywhere from 15-40% of all purchases are made at self-checkout machines.
Greg Buzek, President of IHL![]()